Dear customer,
For the past 20 years we have been dedicated to providing you with the best tools for managing your online presence. Our platform and offer have greatly evolved through continuous improvements and new features, without additional cost.
What hasn't changed over the last 20 years is our commitment to serving you, and we will continue doing that every day. As of this year, we will take another step forward by further improving the security of the platform to the highest standards, making it easier to manage your domain, and by introducing phone support to accompany you in the various stages of your online presence.
We remain committed to offering you the largest portfolio of TLDs, customized TLD-suggestions and best-in-class anycast-level primary DNS servers (https://www.dnsperf.com/). In addition, we will step up our effort to unburden you by introducing new managed features such as:
We also need to inform you of the end of the GandiMail service included with your domain (please note that the GandiMail service will end on November 30th, 2023). You can seamlessly convert to our new Mailbox service. In addition, we will introduce updates to our pricing policy effective July 13th 2023 for all our existing services and the new Mailbox service (EUR USD TWD ).
Please visit our FAQ for more details regarding the management of your current mailboxes and how to convert them to the new and improved e-mail product.
Most of the questions are answered on our FAQ, However, if you still need our support, you can contact us at this address : supportnewmb-en@support.gandi.net
Thank you for your continued confidence and trust in Gandi.net.
Cordialement,
L'équipe Gandi